Managing debt recovery and litigation cases often requires teams to balance financial follow-up, various communications, case management, and reporting. To streamline these activities, Easi created Easi.Contentieux, an integrated solution that combines the strengths of Adfinity, Spoom, and Rooftop into one seamless process.
Your debt recovery department handles dozens of cases at the same time and has to draw on a wide range of external and internal resources. Furthermore, the handover of a case to another colleague is essential, which is why it is so important to have a comprehensive overview of the case.
This is exactly what Rooftop is about : an operational case management platform, allowing teams to track communications, monitor case statuses and access to the whole history in just a few clicks.
Besides Rooftop, Adfinity manages the financial aspects of debt recovery, including reminders, payment plans and account reconciliation. Finally, Spoom delivers a comprehensive view of ongoing cases through dashboards, reporting tools, and strategic monitoring capabilities.
One of the key benefits of Easi.Contentieux is its ability to automate and centralize information. Throughout the process, teams maintain full visibility over case progress, outstanding balances, and every interactions.
The solution allows you to have three complementary approaches to debt recovery management:
React quickly when a case is reported, with instant access to relevant information and communication history.
Anticipate risks by identifying payment trends and triggering reminders, follow-up actions, or payment plans before situations escalate.
Drive strategy through automated reporting and management presentations that support informed decision-making and monthly reviews.
By combining automation, operational efficiency, and strategic oversight, Easi.Contentieux enables organizations to move beyond reactive case management and adopt a more proactive, and global overview. The result is improved collaboration, greater visibility, and more effective management of debt recovery and litigation processes.