For most people, autoresponder means Out of Office message. But there are many ways you can use autoresponders.
In fact, autoresponders are one of the keys to improving email management and productivity. It can also lower email-related stress. It might seem impersonal at first. But if you give it a human tone and make it relevant, it won't be an issue. On the contrary, your recipients will appreciate it.
You can, among others, manage their expectations, point them to the right person, or provide them with the right resources. Let's break it down!
Manage expectations
Using an autoresponder can help you manage expectations.
This can be useful if you're receiving a lot of emails.. In this case, you can use an autoresponder to let the other party know when to expect a response.
That will diminish the urgency of responding to emails. It's especially important as email management is an important factor of stress.
Here are a few examples of how to handle it.
Templates: manage expectations
Template 1: personal mailbox
Hi there,
Thank you for reaching out!
I have received your message and I will process it in due time.
I typically respond within 2-3 business days.
Regards
Template 2: customer request
Hi there,
Thank you for reaching out!
We have received your requests and will be processing as soon as possible.
Our customer service team aims to respond within 4 hours.
If you'd like to add anything to you request, feel free to reply to this email.
Cheers
Want to read the full article?
https://www.getrooftop.io/blog/autoresponder-templates
